PRIVACY & RETURNS

You may return your watch within 30 days of receipt for a full refund or exchange. The item must be in its original condition with all packaging and accessories.

Watches must be returned in their original condition, unworn and with all original packaging materials, tags, and documentation. Personalized or engraved items cannot be returned.

To initiate a return, contact our customer service at support@velarre.com with your order number. We will provide you with a prepaid return label and detailed instructions.

Refunds will be processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.

If you would like to exchange your watch for a different model, please contact us to discuss available options. Additional charges may apply for price differences.

All our watches are covered by the manufacturer's warranty. Manufacturing defects are covered under the manufacturer's warranty terms. Contact us for any warranty claims.

For any questions regarding returns or exchanges, please don't hesitate to contact us:

Email: support@velarre.com

Phone: +1 (555) 123-4567

Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

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We use your information to process your orders, improve our services, communicate with you, and personalize your experience. We never sell your personal information to third parties.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

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You have the right to access, correct, or delete your personal information. You may also object to the processing of your data under certain circumstances.